0. Where does my ad show up?
Your ad shows up on Facebook NewsFeeds of people you target. For instance, if a restaurant owner targets people in San Francisco, the ad shows up on the NewsFeeds of foodies in San Francisco. Ads show up between status updates on the NewsFeed. Hence, AdHusky ads are natural and very powerful.
1. How much does AdHusky cost?
We offer a basic package for $9 for the first time user. Use our basic package to confirm that Facebook advertising works for your business. It runs for one week.
We also offer larger packages for $17 (2 weeks) and $43 (5 weeks) for repeat customers. The more money you pay, the more people will be able to see your ad on their NewsFeed.
2. Are there any hidden costs?
No. Once you pay us, we cover all costs including the fee to Facebook.
3. How long do AdHusky ads run?
The basic package ($9) runs for one week. After we optimize and publish the ad, you will get an e-mail from us to confirm exactly when the ad starts and ends.
Repeat customers can choose 2 weeks ($17) or 5 weeks ($43).
4. Can I check how many people viewed the ad?
We provide results after the ad ends. We are currently updating the system so that you can monitor results in real time.
5. I don't have Facebook Fan Page. Can I advertise?
It is Facebook policy that your advertisement is linked to your Facebook Fan Page. This also makes your ad more effective! Send us an email (firstname.lastname@example.org) if you have any questions.
6. Describe the exact step by step process. What am I getting and when?
Let's say that you pay $9 to use our basic package.You will get an automated confirmation e-mail titled "Payment Confirmation". If you don't receive the confirmation e-mail or if you need help giving us permission to access your Facebook Fan Page, e-mail us at email@example.com.
Once we receive your permission, the ad will begin running within one working day. We require one working day since our Facebook ad specialist optimizes your ad to ensure it will be effective. You will receive an e-mail that includes the exact time your ad starts running and the exact time it will end.
When your ad is complete, you will receive a final e-mail from us with how many people viewed your ad and how many people visited your website. You will also have the option to continue using our service beyond the basic package.
7. Will I be able to view the ad that I created on Facebook?
Your ad will be appear on the Facebook NewsFeeds of people in your target location who may be interested in your service. However, if your target audience is large enough, your ad may not reach the entire target audience. If you happen to be part of your target audience and if the ad package you purchased happens to include you, then you will see the ad.
8. How does the dashboard work?
The dashboard is activated once you run a campaign. You won't see anything until you purchase one of our packages.
Once you've purchased a package you will see one of the following statuses:
In Review: we are reviewing your ad
Scheduled: your ad is scheduled to appear (reviews and approvals are complete)
Active: ad is running
Complete: ad has ended
If you notice a status not listed above, please let us know. Something unexpected happened.
9. I am not happy about the results. What is your refund policy?
- If the ad has not started, we will give a full refund.
- If the ad is running, we will give 50% refund of the fee that we took. Facebook does not give refund, so you should pay for the days that your ad was running.
- If the ad has finished running, we don't give refund. Facebook does not give refund either.
Facebook ad does not always work - our recommendation is to test it with $9 package. You could safely assume that you get 5X performance with $45 package, 10X performance with $90 package.